BigDad Brand Logo

Frequently Asked Questions (FAQs)

Wondering how BigDad works?

Have a question on the types of business names we offer?

Here you will find answers to some of the most common questions about the process of purchasing a Business name through our site, Domain Delivery, Logo creation and Edits required, policies, T&Cs etc.

Why use BigDad to find a business name?

BigDad’s Name Analysts work to create a Unique Business Name that can be Branded easily.

Business Trends are taken into consideration and the names are modified with key Adjectives that makes the Brand feel Positive and recognizable.

Attention is given to Memory test and Radio test.  These unique Business names can be categorized in one of the 5 following ways:

Real Names – QuestBay.com
Mis-spelled Names – BankInq.com
Abstract – Atrenos.com
Acronyms – ANZM.com
Visual – FilthyHot.com
WordPlay – GalaxyChimp.com

Naming can be a frustrating experience and settling for a name which feels “just Okay” is the number one cause for disappointment amongst start-ups.

So, get the Name you are Proud of and why settle for mediocre, when Premium names are affordable on BigDad.com.

What Domain name extensions are available on BigDad?
We only register the following Domain TLD Extensions:

.COM
.COM.AU
.NET.AU

.COM is a Global Commercial extension and well respected in the Business community.

There are several other extensions such as .IO or .LY etc but Internet users tend to be less trusting of these lesser known extensions.  87% users surveyed in a Trust ranking survey of Website trust factors, mentioned that they will not give their Credit card information if it was not a .COM TLD.  Hence we Brand Start-ups for Future success.
What do I get when I buy a Name from BigDad?

When you purchase a Name on BigDad, you get the following:

1)      The Domain name (transferred to your registrar of choice)
2)      The Logo in High Definition (JPEG and editable .AI vector file)
3)      You can request for Edits on the Logo and our Designers will be happy to assist.
4)      Trademarks (if any have been applied for) – applicable to some Premium domains

How is my Purchase secure on BigDad?

Your payments are held securely in Escrow until the domain name you have purchased is transferred to you. 

This Secured Handover process continues until Confirmation that your Registrar (say GoDaddy, UniRegistry etc) has secured the Domain on behalf of you. If for any reason the domain name could not be transferred, your funds are guaranteed to be returned to you. BigDad uses SSL encrypted Payment Gateways like Paypal and Stripe (Debit cards) and Credit cards such as AMEX, Visa, and Mastercard to protect all of your personal and payment information.

Are the prices Negotiable?

Unfortunately, the Prices are Not Negotiable as we have kept them at least 25% below Market Sales. We do not Hike up the Price in the first place.

The list price marked on the website is the Buy-It-Now Price for the Brand name. Unlike our competitors, we have kept the prices relatively low and have given the Comparable Sales of domains where applicable and also an Appraisal value. So feel free to do your research & compare our Prices. You will be Pleasantly pleased with what you get at BigDad, and that is our assurance!

What is BigDad’s refund policy?

In case of change of mind, for whatever reason after purchase, you have a 24 hour period to request for a Full refund credit. There will be a small Admin charge of $30 for the Refund process. We will be glad to refund the Purchase price minus the Admin charge, as a Credit and No questions asked. However, past the 24 hour gestation period, the Domain transfer process would be kick-started and a Refund post that point will not be possible, as you can imagine.

What payment options do you accept?

Our Secure SSL online checkout accepts wire transfers and all major credit cards.

This includes Visa, MasterCard, American Express, JCB, Discover and Diners Club and all other major credit and Debit cards as we use Paypal and Stripe gateways.

Select your currency
USDUnited States (US) dollar
EUR Euro